Lead and mentor a team of 8, providing guidance, training, and development opportunities.

Oversee AR Department to ensure timely and accurate processing of invoices

Review current processes and workflows and make recommendations as needed to ensure more efficient and productive results

Assist Sr Manager with special projects and tasks as needed

Evaluate new suppliers to ensure they meet company quality and compliance standards

Provide research and support for annual audit requests as required for AR

Proactively manage customer collection issues and progress of resolutions to meet weekly targets

Assist with filing claims and work with sales, logistics and customers to identify and validate bill-backs and deductions

Analyze AR aging reports and track key AR metrics to assess the financial health of the company

Develop and maintain relationships with customers to facilitate payment and resolve disputes

Reconcile A/R accounts to the G/L and monthly bank statements

Provide research and support for annual audit requests, as required

Review credit applications for new customers to assess credit worthiness and establish credit terms

Assist the AR team with EDI, modifiers, and deduction issues

Help the team to understand their customer base to maximize the team’s efficiency and effectiveness with their collection and bill-back efforts

Review and approve credit memos in ERP system within assigned approval limit

Interface with customer service, sales organizations, and senior level management in communicating and resolving issues

Implement strategies to reduce the company’s DSO and improve cash flow

Manage daily uploads of credit card interfaces for eCommerce and restaurants