JOB TYPE: Full Time, W2, Contract
LOCATION: Jacksonville, FL
This position supports technical projects related to various host operating systems, applications and software. The focus will be on end of life / lifecycle management of specific inventories of IT infrastructure. The IT Systems Analyst will work with cross functional teams to document and track identified hardware and software within the environment and mange until retirement or remediation.
IT Systems Analysts collect and analyze information to formulate the scope and objectives of technology solutions. This position supports technical projects related to various host operating systems, applications and software. The focus will be on end of life / lifecycle management of specific inventories of IT infrastructure. The IT Systems Analyst will work with cross functional teams to document and track identified hardware and software within the environment and mange till retirement or remediation. Provides input into cost estimations and project plans. Prepares and maintains technical documentation including flow charts, models, and procedures, scorecards and reporting to assist with the ongoing operation and maintenance of technology solutions. Assigned to complex projects, systems or initiatives.
Analyzes requirements to determine technical requirements and identifies impacted areas/systems/processes and evaluates alternative solutions
• Researches and assists in designs solutions for general maintenance requests to resolve system problems
• Prepares detailed system requirements and assists in functional design solutions for new products/functionality and enhancements to existing products/functionality
• Assigned to complex projects, systems or initiatives.
• Provides input into forecasting and project-planning for scope/requirements documents and/or vendor contracts to minimize risk to on time, cost effective solution fulfillment.
• Prepares high level proposals that identify viable options to address the client’s needs. Works with appropriate parties to gain approval of proposal and initiate work.
• Facilitates and/or partners with other IT staff to facilitate a systematic process for capturing requirements. Works with partners to capture requirements in a standard format that can serve as the foundation for developing technical documentation.
• Using SDLC processes and associated tools, analyzes current system targeted for replacement/enhancement to determine business and technical functions to be included in design.
• Works with Developers and other IT staff to determine system components and functional flow of components and data between components.
• Validates the design documentation with the appropriate parties and receives approval on these documents. Reviews final design documents to ensure that they clearly explain the work expectations.
• Clarifies design expectations. Answers business and technical questions. Researches and involves appropriate parties to resolve more complex business and technical issues.
• Continuously assesses systems as business direction changes for impacts to existing designs. Understands impacts and works as appropriate to determine best solution.
• Provide consultative support for the systems within their product family
• Partner with BSA and other IT staff to ensure the design fulfills business and technical requirements
• Prepare technical documentation and deliverables including flow charts, models, and procedures, user guides, scorecards and reporting.
• Ensures adherence to practices, standards, policies and procedures.
HS Diploma or GED
•3-5 years' experience in application development, testing, and/or business/systems analysis role
• Looking for someone with technology lifecycle management experience / skills
•Strong experience working with and analyzing data
•Strong communication and troubleshooting skills
•Experience using Flexera (or other Licensing Managment tools) HIGHLY PREFERRED
Core Business Hours: 8:00am-5:00pm
FLSA Classification: Exempt Computer Professional
Sponsorship/Visa Eligibility: No
Remote/Hybrid/Onsite: Remote
IT Infrastructure experience, proven work history of supporting technical projects and familiar with various IT infrastructure host operating systems, applications and software.
Thorough knowledge of Information Technology fields and computer systems
• Demonstrated organizational, analytical and interpersonal skills
• Understanding of typical architecture standards and ability to apply them in their design work
• Ability to manage tasks independently and take ownership of responsibilities
• Ability to learn from mistakes and apply constructive feedback to improve performance
• Ability to communicate technical information clearly and articulately
• Ability to adapt to a rapidly changing environment
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy.
• Thorough knowledge and experience of systems, subsystems, development methodologies, systems architecture, tools and processes that support the assigned business initiative or system.
• Understands asset lifecycle management for IT infrastructure
• Able to identify end of life operating systems, applications and software
Why should you choose Epitec?
We started Epitec with a single focus, Placing People First. Knowing every good endeavor begins with listening and understanding, we’ve set about challenging every part of the employment process. Bringing the proper connections together for the perfect fit.
How is Epitec different?
Epitec gets to know our prospective employees, using these insights to locate the perfect placement for you. We are there, every step of the way. Providing a best-in-class compensation package combined with the opportunity to grow financially and personally through your work.
What is the result?
Epitec represents the world’s top companies and works to fill their open jobs with the world’s best talent. That’s led to Epitec servicing an impressive list of Fortune 500 companies. We’ve also won many awards, including numerous Best & Brightest Companies to Work For awards, four MMSDC A.C.E. Awards, and have been featured in Crain’s Detroit Business and Corp! Magazine. And that’s just the beginning, as we work to innovate the way the world thinks about employment.
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