Job Description
Title: Client Partner - Healthcare and Life Sciences (HCLS)
Duration: Full time
Location: Chicago/ West coast CA (Local or who frequently visit Chicago or west Coast ,CA)
Job Description:
As a Client Partner within the Healthcare and Life Sciences (HCLS) vertical, you will be responsible for building and expanding strategic client relationships while driving AI-first, data-led digital transformation initiatives across pharma, biotech, medtech, and healthcare payer/provider organizations. You will act as a trusted advisor to senior executives, owning client engagement, revenue growth, and delivery excellence.
Key Responsibilities
Client Engagement & Account Growth
- Build, manage, and deepen long-term relationships with C-level and senior stakeholders across life sciences and healthcare organizations.
- Own revenue, margin, and growth targets for assigned strategic accounts.
- Lead account planning, mining, and farming initiatives to identify new opportunities and expand wallet share.
- Serve as the primary point of contact, ensuring client satisfaction and long-term partnership value.
AI Solutions & Strategic Advisory
- Act as a trusted advisor by aligning business strategy, regulatory considerations, and AI capabilities.
- Identify opportunities where AI, data platforms, analytics, and digital solutions can drive measurable business outcomes.
- Collaborate with data science, product, and engineering teams to design and position tailored, outcome-driven solutions.
- Translate complex AI concepts into business-aligned value propositions for executive stakeholders.
Delivery Oversight & Governance
- Partner closely with delivery leadership to ensure high-quality execution , predictable outcomes, and client success.
- Provide governance oversight, ensuring adherence to SLAs, KPIs, and delivery commitments .
- Ensure compliance with industry regulations and standards such as GxP, HIPAA, GDPR , where applicable.
- Act as the executive escalation point for delivery or relationship issues.
Pre-Sales & Go-To-Market (GTM) Leadership
- Support new business development through proposals, RFPs, SOWs, and executive pitch decks .
- Collaborate with marketing and product teams to build AI-led HCLS value propositions , case studies, and thought leadership.
- Contribute to vertical GTM strategies, helping position the organization as a trusted AI transformation partner in healthcare and life sciences.
Experience & Qualifications
- 8–12 years of experience in client-facing roles such as client partner, account management, consulting, or pre-sales .
- Proven experience working with healthcare or life sciences clients (pharma, biotech, medtech, payer/provider).
- Strong track record of account growth, stakeholder management, and solution selling .
- Solid understanding of AI, data, analytics, and digital transformation concepts (hands-on technical skills not required).
- Familiarity with healthcare regulatory environments and compliance frameworks is highly preferred.
- Excellent executive communication, negotiation, and relationship-building skills.
Job Tags
Full time, Local area,