Job Description
Position Overview:
We are looking for a highly skilled Collections Restraint Specialist to oversee and manage sensitive or legally-complex collection accounts. This position requires a professional with experience in Merchant Cash Advance (MCA) or financial services, with strong knowledge of UCC filings, skip tracing, settlements, and legal procedures . The ideal candidate will work closely with legal, underwriting, and recovery teams to ensure compliant, strategic, and results-driven approaches on all restrained accounts.
Key Responsibilities:
- Manage accounts placed under restraint due to legal, reputational, or strategic sensitivity.
- Initiate and monitor UCC-1 filings , lien placements, and lien releases in collaboration with the legal team.
- Conduct and oversee skip tracing efforts using third-party databases and internal resources.
- Negotiate and structure settlements, workout plans, or restructured agreements with merchants in default or dispute.
- Maintain accurate records and ensure documentation supports all collection activities, settlements, and legal actions.
- Review and respond to legal correspondence, subpoenas, and enforcement-related documentation.
- Work with attorneys, collection agencies, and internal legal teams to ensure compliant case handling.
- Flag accounts that pose legal risks or require litigation referral.
- Prepare performance reports and risk assessments for restrained accounts.
- Ensure strict compliance with FDCPA, TCPA, UCC , and company policies.
Required Skills and Qualifications:
- Minimum 2–3 years of experience in collections, recovery, or legal collections , in MCA or alternative lending.
- Strong understanding of UCC filings and their enforcement in the context of default.
- Hands-on experience with skip tracing tools.
- Proficiency in negotiating payment arrangements , settlements, and forbearance agreements.
- Familiarity with legal collections documents such as judgments, liens, garnishments, and subpoenas.
- Excellent verbal and written communication, especially in handling sensitive or escalated situations.
- Highly organized with attention to detail and experience managing high-risk accounts.
Preferred Qualifications:
- Background in Merchant Cash Advance.
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