Position: Commission Associate
Position Overview:
Our Insurance and brokerage client is seeking a Commission Processing Specialist responsible for managing the accurate preparation, review, and reconciliation of commission statements within a Medicare and Life insurance agency. This position requires prior commission accounting experience, a thorough understanding of Medicare and Life insurance products, and the ability to effectively resolve commission-related matters with agents and carriers. The ideal candidate will possess strong analytical skills, attention to detail, and a commitment to maintaining accuracy and compliance in all commission processes.
Key Responsibilities:
• Retrieve, prepare, and review commission statements from carrier portals with accuracy and timeliness.
• Reconcile commission data against agency records and identify, investigate, and resolve discrepancies.
• Serve as the primary point of contact for agents regarding commission inquiries, adjustments, and issues.
• Coordinate directly with insurance carriers to address and resolve commission-related matters. • Maintain accurate commission records and support reporting, audits, and compliance requirements.
• Collaborate with Manager and team on projects to improve efficiency and accuracy within commission operations.
• Adhere to agency policies, carrier requirements, and regulatory standards at all times.
Qualifications:
• Required: Minimum of 2 years of prior experience as a Commission Processing Specialist within an insurance agency environment.
• Required: Comprehensive knowledge of Medicare and Life insurance products and commission structures.
• Strong analytical, reconciliation, and problem-solving skills.
• Proficiency with Microsoft Excel and the ability to work with data files and reporting tools.
• Excellent verbal and written communication skills for professional interactions with agents and carriers.
• Highly organized with the ability to manage multiple priorities and meet deadlines with accuracy.
Work Environment:
• In-office position, Monday through Friday, 8:00 AM – 5:00 PM.
• Professional office setting with a collaborative and fast-paced work culture.
Top 3 Core Qualities:
1. Attention to Detail & Accuracy – Ensures commission statements, payments, and reconciliations are processed correctly and without error.
2. Industry Knowledge (Medicare & Life Insurance) – Strong understanding of commission structures, carrier processes, and agent expectations.
3. Communication & Problem-Solving Skills – Ability to explain commission issues clearly, resolve discrepancies, and maintain positive relationships with agents and carriers.
Secondary Qualities:
• Confidentiality & Integrity – Maintains strict discretion with financial and agent data.
• Technical Proficiency – Skilled with commission portals, Excel, and agency management/CRM systems.
• Organizational Skills – Manages multiple carriers, deadlines, and reconciliations efficiently.
• Adaptability – Quickly adjusts to carrier updates, new processes, or changing commission structures.
• Analytical Thinking – Identifies trends and recurring issues to improve processes.
• Team-Oriented Mindset – Works collaboratively with accounting, operations, and sales departments.
• Time Management – Prioritizes tasks effectively, especially during peak cycles like AEP