Job Title: Contact Center Spec 1

Location: College Station, TX 77840

Duration: 09+ Months (Temp to Hire)

Shifts: M-F, 05 openings with different shift timings Between 7 AM to 7 PM (8 hours shifts)

Job Description:

Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution
Verifies insurance coverage or determines patient self-pay responsibility and provides cost information.
Schedules an appointment for the patient or family member with a financial counselor if appropriate.

Skills:

Temporary work, Shift work,