Customer Service Representative - Entry Level - Immediate Hire Job at New Catalyst, New Albany, IN

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  • New Catalyst
  • New Albany, IN

Job Description

We're hiring  Customer Service Representatives to join our mission-driven outreach and marketing team, where you'll help bring nonprofit campaigns to life through  face-to-face engagement community events , and  grassroots outreach .

This is  not a call center job . No cold calls. No scripts. Just real conversations that drive change and uplift communities.
💡 About Us

We partner with  leading 501(c)(3) nonprofits, advocacy organizations , and  socially responsible brands to raise awareness, inspire action, and build donor support. Through  live events and in-person outreach , we create authentic human connections that power real-world impact.
🎯 What You'll Do

As a  Customer Service Representative , you'll be the front-line voice of the campaigns you represent-helping nonprofit partners connect with the public in meaningful ways.

Key Responsibilities:
  • Represent nonprofit organizations at  live events fundraisers , and  community outreach programs
  • Engage with the public in a  friendly, professional, and authentic  manner
  • Share powerful messages about  social causes, nonprofit missions , and community needs
  • Educate individuals on each nonprofit's  goals, impact , and ways to get involved
  • Build relationships that foster  long-term donor engagement and support
  • Collaborate with your outreach team to ensure  successful campaign execution
  • Uphold our company values of  integrity, compassion, and professionalism
• Who We're Looking For

No previous customer service or outreach experience required-we provide  paid training and ongoing mentorship. We're looking for passionate, people-first individuals who thrive in  dynamic, public-facing roles .

You're a great fit if you:
  • Have strong  communication  and  interpersonal  skills
  • Are enthusiastic,  outgoing , and enjoy meeting new people
  • Are passionate about  nonprofits, advocacy, or social change
  • Thrive in  fast-paced , interactive environments
  • Are a  team player  who's reliable, coachable, and eager to grow
  • Are 18+ and legally authorized to work in the U.S.
🎁 What We Offer

We believe your work should feel  meaningful -and lead to long-term growth. That's why we offer both  purpose and potential .
  • 💰  Paid training  in campaign messaging, donor relations, and grassroots outreach
  • 🚀  Career advancement  into leadership and nonprofit campaign management
  • 🌍 Opportunities to  travel  and represent causes at major community events
  • 🤝 A  collaborative, inclusive team culture  that celebrates your contributions
  • 💼 Work that makes a  real impact  in communities across the country
  • 📚 Valuable skills in  nonprofit marketing, fundraising , and public engagement

🌈 Start Your Purpose-Driven Career Today

Whether you're launching your career, pivoting into a more meaningful field, or looking for a team that values  impact over profit , this is your opportunity to grow-while doing good.

📢  Apply now to become a  Customer Service Representative and help create positive change,  one conversation at a time .


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Job Tags

Full time,

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