Quik Pick Express, LLC, a division of Custom Goods, is a leading provider of third-party logistics solutions in California. The company operates eight strategically located warehouses across the Los Angeles/Long Beach and Oakland corridors, offering over 750,000 sq. ft. of space. With a focus on sustainability and efficient services, Quik Pick Express serves a global network of customers in the transportation, warehousing, and logistics industry.

This is a full-time on-site role for a Customer Service Specialist located in Carson, CA. The Customer Service Specialist will be responsible for providing excellent customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering a positive customer experience on a day-to-day basis.

• Customer Support and Customer Service skills
• Customer Satisfaction and Customer Experience skills
• Phone Etiquette
• Strong communication and problem-solving skills
• Experience in a customer-facing role
• Ability to handle high-volume calls and emails
• Knowledge of logistics and transportation industry is a plus
• Previous experience in a similar role