Customer Service / Technical Support Representative - Night Shift (Remote) at Concentrix in Boise, Idaho, United States Job Description Job Title: Customer Service / Technical Support Representative - Night Shift (Remote) Job Description JOB DESCRIPTION The Customer Service / Technical Support Representative - Night Shift (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position responds to basic to complex inquiries of a technical nature including hardware/software and other client products. This position also provides basic customer service support. REIMAGINE YOUR CAREER Are you looking for a 'work from home' career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns ' World's Best Workplaces ,' ' Happiest Employees ,' and ' Best Companies for Career Growth ' awards every year? Then a remote Customer Service / Technical Support Representative - Night Shift position at Concentrix + Webhelp is just the right place for you As a remote Customer Service / Technical Support Representative - Night Shift, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as our 'game-changers.' Together, we help the world's best-known brands improve their businesses through exceptional customer experiences (CX) and tech-powered innovation. And due to continued growth, we're looking for more talented people to join our purpose, people as passionate about providing exceptional customer service experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great 'work from home' opportunity that will allow you to reimagine an all-new career journey and develop 'friends for life' at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix + Webhelp, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Customer Service / Technical Support Representative - Night Shift working from home, you will: + Provide inbound customer support using a call flow guide + Resolve technical issues related to hardware, software, and client products + Tra To view full details and how to apply, please login or create a Job Seeker account