Job Description
Job Summary:
Our client is seeking a Deskside Support Analyst to join their team! This position is located in Irving, Texas.
Duties:
- Perform service, repair, and/or installation of computer products, including system hardware, parts management, software, and PCs
- Provide technical support to customers on operational and maintenance aspects of system equipment and serves as the customer contact
- Provide VIP support of mobile devices for both onsite and offsite executive staff
- Assist with laptop refresh of corporate devices
Desired Skills/Experience:
- Associate degree in Computer Networking or 2+ years of related experience
- Prior help desk experience is preferred
- Can work and resolve most escalated tickets
- VIP/White Glove experience
- Prior iPhone support experience
Benefits:
- Medical, Dental, & Vision Insurance Plans
- Employee-Owned Profit Sharing (ESOP)
- 401K offered
The approximate pay range for this position starting at $65,000 - $70,000+ . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
Job Tags
Local area,