Important information: To be immediately considered, please send an updated version of your resume to somp767@kellyservices.com

Job Title: Desktop Analyst

Location: New York, NY, 10001 (ONSITE)

Duration: Until 12/2025

Type: Contract W2

Pay rate: $27.21 per hour

Client is seeking a Temp IT Desktop Analyst who will be responsible for providing IT support onsite until year end.

Job Function

Responsibilities include, but are not limited to:

Troubleshoot hardware and software issues courteously and expeditiously
Answer and appropriately handle incoming customer support requests via phone, ServiceNow, e-mail, and in-person requests.
Document, track and monitor all problem/resolution activity in the tracking system to ensure a timely resolution
Install basic PC software applications (MS Office, Citrix, etc)
Stage and configure new and existing desktops/laptops/peripherals
Act as first and second level support for computer upgrades and installations
Assist in hardware and software asset management
Assist in the hardware warranty repair process
Participate in continuous development of problem solving techniques, and the creation of more efficient support methods.
Must be proficient in PC and MAC.
Provide meeting support.
Performs other related as assigned.

Hourly pay, Contract work, Temporary work, Immediate start,