Director of Patient Services DPS – RN
Brooklyn, NY
150-180K
Position Overview
A well-established LHCSA with a growing census is seeking a hands-on Director of Patient Services (DPS) to lead and build out its clinical operations. This leadership role involves hiring and training nurses and aides, improving documentation standards, and developing a high-functioning, full-time clinical team. The DPS will also oversee field staff and coordinate closely with administrative leadership. The agency is seeking a disciplined and energetic individual with the people skills and initiative to take ownership of both clinical and operational outcomes.
The Ideal Candidate
NYS-licensed Registered Nurse (RN)
Minimum 2 years of clinical leadership experience in home care (LHCSA preferred)
Strong management and interpersonal skills — can build trust, correct issues, and drive performance
Proven ability to implement systems that improve documentation and compliance
Skilled in staff development, including training aides and mentoring nurses
Comfortable overseeing field staff and coordinating with other departments
Russian language skills are a plus
Key Responsibilities
Supervise and support a clinical team, including 2 full-time nurses, NHTD service coordinators, and approximately 5–6 field nurses and aides
Transition the agency from a per diem-heavy model to a stable, full-time nursing team
Train and onboard new clinical staff, including aides and service coordinators
Review and improve documentation for compliance and quality assurance
Collaborate with intake, scheduling, and administrative staff
Help lead clinical meetings, performance reviews, and ongoing training
Assist in building a supportive and accountable team culture
Occasionally visit patients in the field for context and alignment
What Success Looks Like (First 6–12 Months)
A reliable, well-trained full-time clinical team is in place
Field and in-office staff are aligned with clear expectations and workflows
Documentation standards are elevated, with consistent QA oversight
The agency has a clear structure in its clinical leadership and communication
Email resume to: Baila@Maiplacement.com