Job Description
Director of Rooms | Boutique Luxury Hotels – East Coast
Palm Beach, FL & East Hampton, NY | Independent Boutique Hotels | Executive Leadership
An exceptional opportunity awaits a Director of Rooms to oversee operations for two celebrated boutique luxury hotels— one a reimagined Palm Beach icon , the other a newly opened seasonal retreat in the Hamptons. These properties are independently owned and known for their charm, design-forward ethos, and loyal clientele. Both are actively elevating toward Forbes Travel Guide Five-Star standards , and this role will play a pivotal part in that journey.
This dual-property position requires a thoughtful and experienced Rooms professional who thrives in independent, high-touch settings and can lead with poise, creativity, and accountability.
Key Responsibilities:
- Direct all aspects of Rooms Division operations across both locations, ensuring consistency in service excellence
- Lead, train, and develop teams across Front Office, Housekeeping, Engineering, and Security
- Implement and refine Forbes-level service standards and guest touchpoints
- Address guest feedback with immediacy and care, ensuring a seamless luxury experience
- Work closely with ownership and executive leadership on strategic initiatives
- Maintain operational compliance and optimize departmental budgets
- Travel seasonally between the two properties based on business needs
Ideal Candidate Profile:
- Boutique luxury background with 8+ years in Rooms leadership roles at independent hotels
- Strong working knowledge of Forbes Travel Guide service expectations
- Hands-on, guest-facing leader with a refined and intuitive approach
- Agile operator who can adapt to distinct markets and seasonal business patterns
- Track record of building cohesive teams and leading by example
Qualifications:
- Bachelor's degree in Hospitality or related field preferred
- Proven experience in dual-property or multi-outlet hotel operations a plus
- Strong financial acumen with the ability to manage departmental P&Ls
- Fluency in English required; additional languages a plus
Compensation & Perks:
- $140,000 – $150,000 base salary + performance bonus
- Comprehensive benefits package
- Housing assistance available for seasonal relocation
- Opportunity to shape and elevate two beloved East Coast hospitality destinations
This is a career-defining opportunity for a hospitality leader ready to influence the next chapter of two boutique hotels working toward Forbes-level distinction.
Apply now or message us for confidential consideration.
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Job Tags
Seasonal work, Relocation,