Job Description
JOB TITLE
Health Services Coordinator
PROGRAM
Tampa, FL
WORK SCHEDULE
Five Days per week, 40 hours per week, 12 months per year
LOCATION
Program onsite
REPORTS TO
Center Director
JOB TYPE
Full-Time position
JOB DESCRIPTI
ONThe Health Service Coordinator organizes and coordinates medical services with Health Care Providers for Unaccompanied Children (UC) including specialty, dental, vision and hearing services, laboratory, imaging services, and processes Treatment Authorization Requests (TARS) and updates via the Office of Refugee and Resettlement (ORR) UC Portal. This employee works closely with Health Care Providers, Dental Providers, Program Director, Assistant Program Center Director, Youth Care Supervisors, Case Management, and Clinical Department
s.
WHAT YOU’LL BE DO
- INGManages and monitors the delivery of Health Care services to UC including medical examinations, vaccinations, specialty visits, communicable diseases, medication management, and knowledge of health and mental health resources for childr
- en.Ensures the development and implementation of internal procedures in accordance with ORR, State, Federal and Urban Strategies Policies and Procedur
- es.Must be sensitive to the needs of the children in the areas of health care, clinical, case management and all other department services provid
- ed.Prepares children for medical examinations including explaining the process in a manner and language in which they understand, and properly and accurately records the medical intake information to report to the Health Care Provi
- derCollaborates with inter/intra departmental personnel within the shelter (e.g., all medical staff, clinicians, education department, youth care department, case managers) to enhance plan of c
- areProvides guidance and/or assistance to US Staff and Health Service Providers on updated ORR Medical Guidelines, and Urban Strategies procedur
- es.Develop and maintain effective communication and working relationships with staff, physicians, and U
- Cs.Maintains UC medical charts as required by ORR policy, to include allergies, medication use, and immunization history, at each vis
- it.Communicates medical concerns with the child concerning their disease, prevention of disease, and treatment plans as indicated by Health Care Professional and provide responses to questio
- ns.Continually assesses for areas of improvement and develop plans and evaluation criteria in the medical departme
- nt.Obtain, compile, and maintain medical files on each intake. Ensure proper documentation in Refugio’s Program’s database and maintain a hard copy of required documents and medical record as required by ORR guidelines and timelin
- es.Adheres to, ORR, CDC, State and Federal regulations, and Urban Strategies policies, and procedur
- es.Schedule and comply with required medical, specialty and dental appointments and timelin
- es.Must respond and comply to i emergency medical needs immediately involving children in ca
- re.Attends and participates in multidisciplinary care meetings to improve quality care and outcomes of UC in ca
- re.Attends program and Urban Strategies meetings and communicates concerns, identifies solutions, obtains approvals, resolves problems, and maintains a specific level of knowledge pertaining to new developments, new task efforts, and new policy requiremen
- ts.Ensures medical supplies and over the counter inventory is maintained by checking stock to determine expiration dates, inventory level; anticipating needed supplies; placing and expediting orders; verifying receipt; using equipment and supplies as needed to accomplish job resul
- ts.Ensures medication and immunization administration are followed in accordance with ORR Guidelines, the Center for Disease Control (CDC) State, and Federal requirements, and Urban Strategies standard operating procedur
- es.Collect, maintain, and submit weekly, monthly, quarterly, and annual medical reports to the superviso
- rs.Ensures coordination of medical staff for the transfer of children to medical, dental, specialty and diagnostic clinics to offsite locati
- onsEscorts/Transports child(ren) to medical, dental outings as need
- ed.Submits, reviews, and follows up on all Significant Incident Reports regarding medical issues within the required timefram
- es.Participates in the development and conduct training of educational programs for medical staff and US staff (e.g., Universal Precautions, Communicable diseases, Administration Of Medication, infectious disease control in compliance with ORR, CDC, and Health Department Guidelines and US Standard operating procedur
- es.Point of Contact for Vaccine storage, inventory and maintenance, as applicab
- le.Performs disciplinary actions with the guidance of the Program Direct
- or.Initiates and responds to emails within the program and for ORR inquiries in a timely mann
- er.Participates in Quality Improvement as requir
- ed.Develop and maintain effective communication and working relationships with medical staff, program staff, Health Service Providers, and U
- Cs.Develop and expand medical, specialty and dental services with local provide
- rs.Maintain confidentiality and Health Information Privacy-HIPAA Compliance at all tim
- es.Acts as an interpreter when necessary for the Health Care provide
- rs.Upon request, this role may be required to travel with UC to medical appointmen
- ts.Ability to travel and support other Refugio programs when necessa
- ry.The ability to maintain control and work under pressure to meet deadlin
- es.Able to react to change productively and handle other essential tasks as assign
- ed.Other duties as assign
ed.
EXPERIENCE and/or REQUIREMENTS TO BE CONSID
- ERED Educa tion: Graduated from an accredited Nursing s
- choolExperi ence: Minimum of one year with pediatrics or adolescent medicine, medical work experience in hospital, medical clinic, medical records, physician’s office, and youth serv
- ices.Compete n
- cies:Profess i onal: Cultural Competency, Communication, Ethical, Interpersonal Relations, Attention to De
- tailsTech n ical: Basic Health Care, Wellness, Health Rec
- ords.Organizat ional: Leadership, Teamwork, Community Appr
- oach.S kills: Office 365, Proficient Computer Skills, Excel, Microsoft, Fluent in English and Spanish (speak, read, and w
- rite) O
- ther:Clean criminal background check; Driver’s License
- , CPRClean child abuse and neglect or child protective services check
- (CAN)Must be able to evacuate at short notice to accompany residents possibly to a different city for several days at a
- time.Must be at minimum of 21 years of age or o
- lder.Be available for schedule changes and overtime as ne
eded.
SALARY$55,183.00
ExemptAB
OUT USUrban Strategies was founded by a Mexican American woman in 2003. Our mission is to equip, resource, and connect faith- and community-based organizations that are engaged in community transformation. Our overall vision is to see all children and families reach their full pote
ntial.
We work with trusted faith- and community-based organizations and focus on the Latino community to engage and come alongside the whole family. Our vision is that all children and families reach their full potential. Our organization is headquartered in Washington, D.C. Our team works across the United States and Puerto Rico with direct service centers located in California, Arizona, Texas, Florida, New York, and Puerto Rico. We also have some programming conducted in Latin Am e
rica. COMPANY
CULTUREOur work is driven by our three core
- values:Authentic Relati onships are foundational to our work and move beyond a transactional nature to truly know people. They serve as opportunities for mutual development and growth and are based on the belief that all people have inherent dignity and
- worth.Servant Lea dership is rooted in an other-centric mindset that informs the way one leads and builds up individuals, families, and commu
- nities.Intentional Com passion describes a deliberate commitment to understand, formulate strategic responses, and activate others to reach their full pot
ential.B
- ENEFITSMedical, dental is paid 95% by company, 5% by employee (individual or
- family)Vision is covered 100% (individual or
- family)Employee Assistance
- ProgramVacation time is generous but varies depending on program and po
- sition.Every teammate gets long and short-term disabilit
- y free.Positions that require laptops, company provid
- es one.Positions that require cellphone, company issu
es on
e.PERKSMeaningful employee engagement pr
ograms.Education discounts (BA-PhD) with a variety of education pa
rtners.
Job Tags
Full time, Temporary work, Work experience placement, Local area, Immediate start,