Job Description
Job Summary We are seeking a
Junior Network Engineer to join our team and support our clients’ network infrastructure needs. This role will primarily focus on
Cisco technologies , including
routing and switching upgrades, firewall support, and helpdesk assistance . The ideal candidate will have a foundational understanding of network engineering, strong troubleshooting skills, and a customer-focused mindset.
Key Responsibilities - Assist in Cisco router and switch upgrades, including configuration, deployment, and troubleshooting.
- Provide firewall support for Cisco ASA, Firepower, or other security appliances, including rule modifications and basic security analysis.
- Respond to helpdesk tickets related to networking issues, diagnosing and resolving connectivity problems efficiently.
- Work closely with senior network engineers to implement and maintain network solutions for clients.
- Perform network monitoring, maintenance, and performance optimization.
- Document configurations, changes, and troubleshooting steps for internal and client records.
- Assist with network assessments and recommendations for improving security and performance.
- Provide remote and on-site support as required by client needs.
Qualifications & Requirements: - 1-3 years of experience in networking or a related IT field.
- Basic understanding of Cisco networking technologies (CCNA certification preferred).
- Experience with routing protocols (OSPF, EIGRP, BGP) and switching technologies (VLANs, STP, EtherChannel).
- Familiarity with firewall configurations and security policies (Cisco ASA, Firepower, or similar).
- Strong troubleshooting skills and ability to work in a fast-paced environment.
- Excellent communication skills and ability to interact with clients professionally.
- Experience with helpdesk support, including ticketing systems and end-user troubleshooting.
- Willingness to learn and grow in a dynamic IT service provider environment.
Posted By: Kaylie Brown
Job Tags
Remote job,