Job Description

Hi,

Happy you're here!

We are seeking a dedicated and experienced manager to oversee the daily operations of our establishment, under our assistant and general manager. The ideal candidate will possess strong leadership skills and a passion for providing exceptional guest experiences. As the floor manager, you will be responsible for ensuring that all aspects of of the day-to-day operations run smoothly, from guest services to staff supervision. This role requires a proactive approach to problem-solving and a commitment to maintaining high standards of service, while being able to multi-task and stay on track.

We are seeking a supervisor to join our team. The ideal candidate will have a love for animals and a desire to provide exceptional care for dogs and cats in a daycare and boarding setting.

Duties:

- Client interaction face-to-face, responding to e-mails, text messages

- Answering phones, helping clients with questions and booking reservations

- Ensure the safety and well-being of all dogs in the facility

- Feed all animals within our care

- Administer medications to dogs

-helping with keeping other employees on track with duties, breaks and schedule throughout the day

-giving direction to other employees throughout the day

- Oversee daily hotel operations, ensuring efficient and effective management of all departments.

- Develop and implement policies and procedures to enhance guest satisfaction.

- Handle guest inquiries, complaints, and feedback in a professional manner.

Added Bonus

- Experience in pet care facilities is a plus

- Strong customer service skills with the ability to interact with pet owners

- Knowledge of dog handling techniques and behavior

- Ability to perform heavy lifting when necessary

- Familiarity with basic pet grooming practices is a plus

- Comfortable with cleaning duties and maintaining a sanitary environment

- Willingness to undergo training on animal care and handling

- Ability to stay organized and Multitask in a fast pace environment

Experience

• Proven experience in management/supervising or a similar role is appreciated
• Strong understanding of hospitality industry standards and best practices.
• Excellent communication, organizational, and leadership skills are crucial for success in this position.
• Join our team as a Hotel Manager where you can make a significant impact not only on our clients experience, but their pups as well!

401k included.

Option for full time eventually, which would include health benefits

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