Job Description
Key Responsibilities:
- Greet and room 30–40+ patients daily, taking vital signs, medical histories, and updating EHR.
- Prepare exam rooms and assist with procedures, ensuring cleanliness and readiness between patients.
- Administer injections, vaccines, and perform basic lab tests
- Coordinate and schedule diagnostic tests, specialist referrals, and follow-up appointments.
- Manage inbound/outbound calls, patient inquiries, prescription refills, and prior authorizations.
- Ensure accurate documentation in the EHR (such as EPIC or similar systems).
- Support multiple providers simultaneously with efficient time and patient flow management.
- Maintain inventory and restock medical supplies as needed.
- Follow HIPAA, OSHA, and infection control protocols at all times.
Requirements:
- Medical Assistant Certification (CMA, RMA, or equivalent) preferred.
- 1+ years of experience in a high-volume outpatient or clinical setting.
- Proficiency with EHR systems and strong multitasking ability.
- Excellent communication, customer service, and team collaboration skills.
- Ability to stay organized and calm under pressure.
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