Job Description
Schedule: Full-time
Pay Rate: $25/hr
Openings: 3–5
Start Date: Early January (post-holidays)
Interview Process: SparkHire video interview + in-person/virtual
Background Requirements: Must pass BRC + drug screen
Systems: Epic preferred
Overview:
We are looking for 3–5 Patient Access Representatives to support front-end hospital operations in White Plains and the Bronx. These individuals will assist patients with registration, scheduling, insurance verification, and general customer service within a hospital setting. The ideal candidate has strong communication skills, experience working in a healthcare environment, and familiarity with Epic.
Responsibilities:
- Greet, register, and assist patients during check-in and check-out.
- Verify insurance eligibility, demographics, and benefits.
- Enter and update patient information accurately in Epic.
- Assist with scheduling appointments, referrals, and procedure orders.
- Provide exceptional customer service to patients, families, and clinicians.
- Answer phones, respond to inquiries, and ensure timely patient flow.
- Follow hospital policies, HIPAA regulations, and departmental workflows.
Qualifications:
- 1–2 years of Patient Access, front desk, medical office, or hospital experience.
- Experience with Epic strongly preferred.
- Strong customer service background required.
- Ability to multitask and remain professional during high-volume periods.
- Excellent communication and data-entry accuracy.
- Must be willing to work onsite in White Plains
- Must pass a background check and drug screen.
Job Tags
Full time,