Job Description
Job Title: Patient Access Representative – Kidney Transplant Unit
Location: New York, NY
Schedule: Monday – Friday, 8:00 AM – 4:00 PM
Assignment Length: 15 Weeks
Job Summary:
We are seeking a detail-oriented and compassionate Patient Access Representative to support the Kidney Transplant department. The ideal candidate will assist with patient registration, insurance verification, and authorization processes while ensuring a positive patient experience.
Responsibilities:
- Serve as the first point of contact for kidney transplant patients, providing excellent customer service.
- Verify insurance coverage, obtain necessary authorizations, and ensure compliance with payer requirements.
- Accurately enter and maintain patient demographic and billing information in the system.
- Utilize medical terminology and ICD-9/ICD-10 codes to support billing and authorization documentation.
- Communicate with third-party insurers, government programs, and other agencies regarding patient eligibility and coverage.
- Collaborate with clinical and administrative staff to ensure smooth coordination of care.
- Maintain confidentiality of patient information and adhere to HIPAA guidelines.
- Manage multiple priorities effectively, ensuring all tasks are completed in a timely manner.
Qualifications:
Required:
- High School Diploma or GED
- Basic computer proficiency (Microsoft Word, Excel)
- Understanding of medical terminology and procedure codes (ICD-9/ICD-10)
- Knowledge of third-party insurance, government programs, and authorization procedures
- Strong interpersonal, customer service, time management, and organizational skills
Preferred:
- Bachelor’s Degree
- Bilingual (Spanish/English)
Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors
Job Tags
Monday to Friday,