Job Description
Job Title: PEGA Smart Dispute Developer
Location: Charlotte, NC (Hybrid – 3 days onsite)
Experience: 10+Years Must
Job Description:
We are seeking an experienced PEGA Smart Dispute Developer with a strong background in the banking domain , specifically in credit cards, payments, and dispute management systems . The ideal candidate will bring deep expertise in the PEGA Smart Dispute (SD) module , strong technical and functional knowledge, and hands-on development experience to deliver high-quality solutions.
Responsibilities:
- Design, develop, and implement solutions using the PEGA Smart Dispute module .
- Collaborate with Business Analysts, Product Owners, and stakeholders to gather and refine requirements.
- Provide technical expertise in credit card and payments systems, with a focus on dispute management processes.
- Participate actively in Agile ceremonies and contribute to backlog refinement, sprint planning, and delivery.
- Troubleshoot and resolve technical issues, ensuring system stability and performance.
- Work closely with cross-functional teams to deliver high-quality, scalable solutions aligned with business goals.
Requirements:
- 10+ years of IT experience , with strong development expertise in PEGA Smart Dispute .
- Proven knowledge of banking, credit card, and payments domain .
- Strong understanding of PEGA Smart Dispute module architecture and functionality .
- Experience working in Agile environments with full participation in Agile ceremonies.
- Excellent problem-solving, communication, and collaboration skills.
- Ability to work in a fast-paced, hybrid environment.
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