Job Description
Job Summary:
The Receptionist / Administrative Assistant will manage daily front office operations, handle client communications, and assist with general administrative tasks for our growing CPA firm. The ideal candidate is highly organized, detail-oriented, and possesses excellent interpersonal skills to create a welcoming and professional environment.
Key Responsibilities:
- Greet and welcome clients, vendors, and visitors in a professional and friendly manner.
- Answer and direct phone calls, taking messages and forwarding inquiries to the appropriate team members.
- Manage appointment scheduling, client check-ins/outs.
- Handle incoming and outgoing mail (including pickup and drop off of mail daily); Courier deliveries
- Maintain a clean and organized reception area, ensuring a professional appearance.
Qualifications:
- Education: High school diploma or equivalent required
- Experience: Prior experience in receptionist, front desk, or administrative position required
- Skills: Excellent communication, customer service, and organizational skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office management software.
- Ability to multitask, prioritize tasks efficiently, and work independently in a fast-paced environment
- Professional appearance and demeanor.
- Experience in an accounting or professional services environment is a plus.
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