** Restaurant Regional Director of Operations**
**Job Category****:** Management **Requisition Number****:** GENER001655 Showing 1 location **Job Details**
**Description**
Roti is roaring back into a healing world! We serve the best Mediterranean food in the fast-casual dining segment and have spent time becoming stronger and better than ever! And way more fired up! Currently, we are operating in 5 US cities with 30 locations with plans for future expansion. We are on the hunt for a strategic leader in our business that owns finance, decision support, analytics, reporting and budgeting. Heres what were about.
We attract people with upbeat attitudes, positive energy, and a passion for customer hospitality. We treat our team with the same integrity, kindness, and friendly enthusiasm. We know that to accomplish our goals, we need to attract the right peoplepeople who care about our food and our customers; people who love a fast-paced, value-driven environment where results matter to everyone on the RoTeam.
**People that love you back.**
Hospitality is in our DNA. Thats why we hire people with upbeat attitudes and positive energy,who accomplish goals by supporting each other and are committed to serving Food That Matters. And, we treat our team with the same integrity, kindness and friendly enthusiasm we expect for our customers. We call this our **VIBE** and it is our superpower!**Serving Food That Matters is our corporate purpose.**
We serve spectacular food. Food that leaves you feeling greatlong after the meal is over. Fresh, flavorful, and always made with care from real, responsibly sourced ingredients.
**An experience that loves you back.**
Every guest who experiences Roti feels the love - whether its in our restaurants, on our app or at their place. Our restaurant environment is clean, comfortable and welcoming. Lines move fast and the vibe is good. Its a delight to be there, and customers feel welcome to relax and stay awhile.
**JOY. PRIDE. PROGRESS** are our corporate values. We love upbeat people who ooze positive energy, have a passion for hospitality and care about a mission-driven business. We know that to accomplish our goals, we need to attract the right people. We work hard and we move fast - and were picking up speed. And were bursting out of a global pandemic with wind in our sails and a pep in our step.
**Title:** Regional Director of Operations
**Reports To**: Chief Operating Officer
**FLSA Status:** Exempt
Our essential operational and strategic partner and leader in multi-unit markets. Ensures exceptional oversight and execution in all areas of restaurant operations, including people, customer, sales and profits.
**What youll own:**
* Acts with integrity and holds oneself and others accountable for market and individual restaurant results
* Accountable for strong financial performance in each location he/she is responsible for
* Ensures Teams are running cost-effective operations in food and labor costs
* Remains highly visible on a daily basis; motivating teams, fostering teamwork and challenging teams to achieve at their highest level
* Monitors all revenue and expense related activity
* Assures all operating procedures and recipes are followed
* Leads management recruiting for their market, focused on identifying and hiring A Players and building a strong bench
* Creates a culture in which employees receive ongoing performance feedback including performance reviews, on the spot feedback and recognition for outstanding performance
* Acts as a role model for management behaviors: consistent, well presented, high energy and focused
* Encourages teams to build Customer relationships by going above and beyond to create Roti fans
* Ensures restaurants have excellent service, safety, cleanliness, organization, food quality and ambience
* Executes marketing and promotional programs
* Takes control of new rollouts and company initiatives
* Schedules and monitors daily business to assure adherence to quality procedures and customer service standards are provided and followed
* Enforces delivery and catering programs to support sales objectives
* Partners with Human Resources, Marketing, Training, Finance and their own teams
* Assures all proper insurance and liability guidelines are established and strictly adhered to
* Assures Federal/State and roti sanitation standards are always followed and adhered to in all stores, as well as personally and by all staff
**What were looking for:**
* Positive motivational leader, always leading by example
* Willingness and ability to work in a fast-paced, entrepreneurial environment that is making itself fit for growth .
* Good judgment with the ability to make timely and sound decisions.
* Strong written and verbal communication skills and attention to detail.
* Ability to deal effectively with a diversity of individuals at all organizational levels.
* Strong organizational, problem-solving, and analytical skills.
* Commitment to excellence and high standards.
**EDUCATION AND/OR EXPERIENCE:**
* Requires a Bachelors degree in related discipline and a minimum of 5 years restaurant experience in similar multi-unit and multi-trade roles.
* Strong leadership and management of minimally 8-12 restaurants.
* Successful oversight of an average unit volume of at least 1.6-2million
* 50 % travel is expected across all markets.
**THE PERKS:**
* Competitive compensation plus annual bonus potential
* Flex Time Policy
* Medical, dental and vision insurance plus 401(k)
* Equity in a growth company with an established reputation and attractive unit economics in 5 US cities
* Company paid disability benefits and life insurance
* Team receives a 20% discount when they visit a Roti with friends and family plus 10% discount on any Roti catering
**Roti is an Equal Opportunity Employer and participates in E-Verify**
Roti provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.
Roti participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, .
**Skills**
**Education**
**Experience**