Job Description
Smithtown Toyota is currently looking for a full-time appointment scheduler/phone operator to answer inbound service calls and schedule service appointments for both of our busy shops. This is a high volume, fast paced position, so the ability to multi-task is very important. Automotive experience and/or experience scheduling appointments is a plus. This position pays hourly plus commission.
What we're looking for:
- Strong customer service and computer skills
- Candidates that are reliable and punctual
- Good understanding of computer software and other automotive technologies
- Quick learner with a positive attitude and a pleasant speaking voice
- Must be able to pass a drug test and background check prior to employment
- Must be able to work from 7:00 am to 4:00 pm, Monday, Wednesday, Thursday, Friday and Saturday.
Responsibilities include:
- Greeting customers in a polite and professional manner
- Scheduling service appointments
- Answering basic questions regarding services (pricing, estimated timing, etc.)
- Transferring customers to the appropriate staff member when necessary
- Responding to voicemails left outside of business hours
- Perform other duties as assigned by Management
Please submit your resume for consideration.
Job Tags
Hourly pay, Full time, Saturday, Monday to Friday,