Job Description
Please reference the schedule and minimum qualifications listed below before applying.
If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email macurecruiting@macu.com and every reasonable effort will be made to accommodate your needs in a timely manner.
Job Summary To lead and participate in internal investigations into fiduciary activities of credit union employees and other complex and/or high-value investigations of fraud committed by and against the membership of the credit union, and other duties as assigned
Job Description LOCATION
Mountain America Center
9800 S Monroe St
Sandy, UT 84070
SCHEDULE
Full Time; After initial training period, a hybrid schedule can be considered with the expectation of one day a week (Mondays) in office; Additional days in office may be required depending on business need.
Job Description To be effective, an individual must be able to perform each job duty successfully.
- Independently develop and execute investigations into complex and non-routine suspicious activities of credit union employees; legal issues; and fraud, in close collaboration with other business units as needed.
- Appropriately document all activities and investigations according to established procedures and quality standards; and gather all physical and digital evidence in accordance with chain-of-custody best practices.
- Conduct independent research through multiple systems.
- Independently direct and coordinate the collaboration of multiple business units to obtain data, documents, and information relevant to investigations.
- Collaborate with Fraud Analysis Team to create and implement strategies to proactively review and investigate suspicious employee activity.
- Effectively interview complainants and witnesses regarding assigned investigations with the intent to gather information. Effectively interview subjects to either exonerate or obtain an admission of wrong-doing.
- Complete investigations and provide concise, professional reports, written and/or verbal as required, summarizing investigation findings within established deadlines.
- Make professional referrals to appropriate federal, state, or local law enforcement agencies for criminal prosecution, as directed. File Suspicious Activity Reports in accordance with established procedures.
- Testify in court on investigations, as needed.
- Assist Fraud Investigations Team by autonomously working cases involving check fraud, deposit fraud, electronic payment fraud, Account takeover, ID theft, and loan fraud.
- Stay up-to-date on credit union policies, procedures, sales campaigns, incentive programs, and other issues relevant to investigations.
- Comply with all regulations as required by law, including but not limited to Bank Secrecy Act, OFAC, FACT Act, GLBA, Regulation CC (funds availability), Regulation DD (TIS) and other regulations as required by law as it relates to the position.
- Process internal and external video requests involving in-branch transactions
KNOWLEDGE, SKILLS, And ABILITIES The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Experience Five years of internal investigation and investigative interviewing experience. Experience in investigations at a progressive financial institution preferred.
Education - Bachelor’s degree from an accredited institution in Criminology/Criminal Justice, Accounting, or related field. Education will be verified.
- OR additional six years’ investigation experience (or combination of education and experience.
- Experience at a progressive financial institution preferred.
Licenses, Certifications, Registrations Certified Fraud Examiner, Certified Internal Auditor, Certified Financial Crimes Specialist, Certified Fraud Investigator, Certified Compliance and Ethics Professional or similar professional certification preferred.
Managerial Responsibility None
Computer/Office Equipment Skills - Advanced skills with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
- Demonstrated experience with financial institution transactional software preferred.
Language Skills - Demonstrated ability to clearly express unbiased findings of fact, investigative methodology, conclusions and contributing factors verbally and in writing.
- Demonstrated ability to document conclusions and present information in a manner appropriate for key stakeholders and all levels of the organization.
Other Skills And Abilities - Ability to work autonomously and effectively prioritize responsibilities
- Demonstrated attention to detail
- Self-starter with strong organizing and time management skills and the ability to work productively and efficiently in a fast-paced environment with multiple cases and deadlines
- Possess a desire and willingness to learn and continually update knowledge base on new trends, financial systems, procedures, etc.
- Take initiative to be a problem solver and provide suggestions to improve processes and efficiencies.
- Excellent inter-personal skills including the ability to collaborate with other business units while maintaining confidentiality
PHYSICAL ABILITIES / WORKING CONDITIONS Physical Demands Ability to sit, talk and hear consistently
Ability to stand, walk, and use hands to handle or reach occasionally
Vision Requirements Close vision (clear vision at 20 inches or less)
Distance vision (clear vision at 20 feet or more)
Weight Lifted or Force Exerted Ability to lift up to 10 pounds occasionally
Environmental There are no unusual environmental factors (such as a typical office)
Noise Environment Moderate noise (business office with computers and printers, light traffic)
- This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.***
Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.
Job Tags
Full time, Local area, Remote job, 1 day per week,