Location : Remote

Key Responsibilities:

Support production .NET API applications and integration layers for high availability
Troubleshoot complex API, performance, and data exchange issues across healthcare systems
Monitor systems using Splunk, Dynatrace, and manage incidents via ServiceNow
Collaborate with development teams for deployments and post-launch support
Support healthcare interoperability workflows (FHIR, HL7, CCD/C-CDA)
Perform advanced SQL Server analysis and optimization
Automate operational tasks and participate in on-call rotation
Ensure HIPAA/HITRUST compliance in support operations

Required Skills:

5+ years .NET API/enterprise application support experience
Hands-on: C#, .NET Core/MVC, Web API, Windows services, Azure basics
Experience with API testing tools (Postman, SoapUI)
SRE practices in production environments
Strong SQL Server skills (complex queries, stored procedures, performance tuning)
Proficiency in Splunk/Dynatrace and ServiceNow
Healthcare interoperability standards (FHIR R4/5, HL7, C-CDA, X12)
Knowledge of secure protocols ( mTLS), OAuth 2.0, API management
CI/CD and production deployment understanding
Strong problem-solving and communication skills

Preferred: