Job Description
About this Position:
Job Title: Systems Analyst
Responsibilities:
- Working with incidents and service requests related to telephony service and call processing systems.
- Escalations of issues with telephony clients.
- Attend planning meetings and gather information on telephony related infinitives.
- Advise on contracts related telephony support.
- Assist with planning and migration to new telephony and call processing systems.
Required Skills:
- General knowledge of supporting classic on-premises PBX systems (minimum 5 years experience).
- Demonstrated use in ability to work with a team and independently.
- Managing work with support clients (minimum 5 years experience).
- Demonstrated ability to gather requirements for telephony related projects (minimum 5 years experience).
Note: For H-1B and OPT cases, we are seeking candidates from recognised organizations.
"No phone calls please."
Job Tags
H1b,