Job Description
Qualifications:
- Must have expert experience with MS Office and the ability to use styles.
- Must have the ability to create templates.
- Must be a Technical Writer, not a Documenter.
Responsibilities:
- Develop and edit standard operating procedures, user tools, training materials, glossary content, and global standards.
- Work with teams to document action plans to ensure SOP compliance, including writing and editing documentation.
- Route documentation through review and approval processes in the document management system.
- Analyze existing documentation to ensure it is updated, reviewed, and maintained with subject matter experts.
- Adhere to appropriate quality and verification procedures—including SOPs—and make recommendations on system documentation.
- Organize existing and new documentation.
- If experienced in technical writing, coach and train other document controllers on technical writing concepts and best practices.
- Suggest appropriate formatting for documentation.
- Serve as a point of contact for documentation advice and support.
- Report the status of documentation deliverables regularly.
- Assist in the periodic review, gap assessment, and other review strategy documentation.
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