Used Car Sales Manager Job at Mercedes-Benz of Northern Arizona, Flagstaff, AZ

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  • Mercedes-Benz of Northern Arizona
  • Flagstaff, AZ

Job Description

As the Used Car Sales Manager, you will oversee all aspects of our pre-owned vehicle sales operation. Your primary responsibility will be to lead and motivate a team of sales professionals, ensuring that our dealership consistently meets and exceeds sales goals. You will also manage inventory, develop sales strategies, and maintain high levels of customer satisfaction.

Key Responsibilities

  • Sales Leadership : Lead, train, and mentor a team of salespeople to achieve individual and team sales targets. Foster a high-energy, results-driven culture.
  • Inventory Management : Oversee the selection and pricing of used vehicles, ensuring a diverse inventory that appeals to a wide range of customers. Ensure stock levels meet demand and profitability goals.
  • Customer Experience : Maintain excellent customer relationships throughout the sales process. Address customer concerns, resolve issues, and ensure satisfaction.
  • Sales Strategy : Develop and implement effective sales strategies and marketing campaigns to drive traffic and increase sales. Monitor team performance and adjust strategies as needed.
  • Reporting & Analysis : Monitor sales data, prepare reports on sales trends, inventory, and profitability. Provide regular updates to dealership management on performance and projections.
  • Training & Development : Provide ongoing training for the sales team on product knowledge, sales techniques, and customer service skills.
  • Compliance : Ensure all sales transactions are processed according to dealership policies and all legal and regulatory requirements are met.

Qualifications:

  • MUST HAVE DESKING EXPERIENCE AND ABILITY TO COACH AND BUILD TEAMS
  • Experience : Minimum of 3 years of experience in luxury used car sales, with at least 2 years in a managerial or supervisory role.
  • Skills : Strong leadership, communication, and organizational skills. Ability to manage multiple tasks and prioritize effectively.
  • Knowledge : Familiarity with used car market trends, pricing, and inventory management. Experience with dealership CRM and sales software and CDK.
  • Attributes : Strong work ethic, goal-oriented, and customer-focused.

Benefits :

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Employee discount
  • Relocation assistance

Job Tags

Relocation package,

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